Away Spa Etiquette

ARRIVAL TIMES

Check in 15 minutes prior to your scheduled appointment time. Services begin promptly at the time scheduled. If you arrive late, the appointment will be shortened to allow the technician to be on time for the next session. In consideration of other guests, please silence your cell phone.

THERAPIST SELECTION

You may request a male or female therapist; however, we cannot guarantee the availability of any particular therapist. All of the therapists are professionally trained to ensure your comfort at all times.

CANCELLATIONS

Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule, please notify us 24 hours in advance to avoid a charge. Missed appointments or cancellations within 24 hours will result in the full charge of the scheduled service.